- How do I place an order?
You can visit our website, browse our products, and add the items you want to your cart. After making your selections, click the cart icon and follow the prompts to checkout.
- Can I modify or cancel my order?
If your order has not yet shipped after you place it, you can contact customer service to request modification or cancellation.
- What payment methods are available?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and other common online payment methods.
- How long will it take for my order to ship?
Order processing time is typically 1-3 business days. After shipment, you will receive a confirmation email containing your tracking information.
- How do I track my order?
After your order ships, you will receive a confirmation email containing a tracking number. You can track your order status in real time by visiting the logistics company’s website via the link in the email.
- How do I return my items?
If you are not satisfied with your purchase, you can request a refund within 7 days of receiving the item. Please refer to our Refund and Returns Policy for details and steps.
- How to contact Customer Service?
You can contact our Customer Service team through the following methods:
Email: [email protected]
Phone: +1 (602) 846-3349
- What if I receive a defective item?
If you receive a defective item or an item that does not match your order, please contact us within 7 days of receiving the item, and we will guide you through the return and replacement process.
- Do you accept international orders?
We currently only accept orders within the United States. We will post notices on our website if there are any changes.
- What is your Privacy Policy?
We value your privacy and are committed to protecting your personal information. Our Privacy Policy details how we collect, use, and protect your information. Please see the Privacy Policy link at the bottom of our website for more information.